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Home Ratings Guide
Serene Cleaning Services offers exceptional commercial and residential cleaning services in Spokane, Coeur d'Alene, Sandpoint and surrounding communities. Our professional housekeepers are 100% committed to your satisfaction!
Serene Cleaning's Pricing Breakdown
With there being so many cleaning companies in North Idaho and Eastern Washington that all have different pricing structures we wanted to explain how our service works. Transparency is important to us and so we want to make sure that all of our new customers understand what they’re getting when they book with us.
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Flat Rate + service type +Condition
We’re primarily a flat rate company. This means that all of the items listed below all have a set price based off the information provided. Our main price is based on all livable space/home's square footage, service type, and condition. Here’s what it looks like on the website:
Our algorithm has been perfected over the last year and when given the correct information it’s about 95% accurate. Which is very impressive considering that we are not coming out to look at your home.
Companies that use the in person bid method can get a good idea on the condition, by looking at it, but the issue becomes you cannot know how long something will truly take to clean until you are doing the work.
Service type + Condition factors
Which is a perfect part to the most important piece, the overall condition of your home. When you book with us, either online or over the phone, you’ll be asked to rate your home. We have a sliding scale from: 1 (extremely dirty), 5 (average) and 10 (spotless) which helps us to get an idea on the amount of work that’ll need to be done, the amount of people that we’ll need to send and to ultimately get the bid as close as possible. Nobody likes getting a surprise that costs them more, which is why we have all of this information on our website, as seen here:
The problem becomes trying to define something that is completely subjective. There is no standardized idea of clean, but we can get pretty close or have a good idea of what that looks like.
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Anything lower than a 5 can drastically increases the amount of work that goes into the cleaning, which is why the condition is part of our cost structure. So in an effort to make this process easier for some, or to, at least understand why we do it here are some photos.
Home Ratings 5-10
​Picture guide for home rating 5 -10. Wont increase quoted price
9
5
5 (5)
9
1/22
Scale Rating 3 & 4
Below Average/Dirty
Deep Clean Quotes at a home rating 4 will not increase quote. Home ratings less than 4 WILL increase the cost of the deep cleaning.
3
3
Dusty and sticky-need hand detailed
3
3
1/15
Scale Rating 1 & 2
Very Dirty/Extremely Dirty
We will quote as a deep clean with heavy duty add on for every 500 square feet, but once our cleaners arrive and evaluate we will adjust the the price to account for labor and supplies needed.
1
1
This fan has to be hand cleaned. Regular dusting will not remove all the dust.
1
1
1/28
Post Construction/Deep/Heavy Duty
Here are some examples where we recommend deep cleaning. What post construction cleaning looks like and what we consider heavy duty cleaning.
Post Construction
Post Construction
Deep Cleaning
Door needs hand washed. Grease in the air builds up and the dust sticks to it which cannot be removed by regular dusting until the door is washed and then can be maintained with regular dusting
Post Construction
1/27
Tidying/Organizing/Clutter
Here are some examples of ratings on tidiness. We offer general tidying at the rating of 5, but sometimes the areas may require extra tidying prior to cleaning.
5 Average
This is common scene for a bedroom. A few things out of place but not much. Requiring only a few minutes of tidying so we can start cleaning.
5 Average
In this image you can see a few items out of place. That will require only a few minutes to tidy up.
2
When it comes to home offices. We respect your privacy and do NOT move important papers. We ask that if you'd like your office cleaned, that you tidy up so we are able to access surfaces for cleaning.
5 Average
This is common scene for a bedroom. A few things out of place but not much. Requiring only a few minutes of tidying so we can start cleaning.
1/18
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Fully Insured and Background Checked Cleaning Technicians
A Local-Family Owned Company You Can Trust
Awesome Reviews From Tons of Happy Customers
Three Locations & One Great Cleaning Services
Our Sandpoint Location Services The Greater Sandpoint, ID Area.
Service Areas: Sandpoint, Clark Fork, Hope, Kootenai, Ponderay, Naples, Bonners Ferry, Dover, Laclede, Priest River, Priest Lake, Sagle, Cocolalla, Bayview and surrounding communities.
Our Coeur d'Alene
Location Services The Greater Coeur d'Alene, ID Area.
Service Areas: Careywood, Athol, Spirit Lake, Hayden, Hayden Lake, Dalton Gardens, Coeur d'Alene, Post Falls, Harrison, Worley and surrounding communities.
Our Spokane Location Services The Greater Spokane, WA Area.
Service Areas: Spokane, Spokane Valley, Newman Lake, Liberty Lake, Otis Orchards, Greenacres, Veradale, Valleyford, Rockford, Spangle, Mead, Colbert, Chattaroy, Deer Park, Nine Mile Falls, Airway Heights, Cheney, Medical Lake and surrounding communities.
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